Ucallm Privacy Policy

Effective Date:Ucallm highly values your privacy . This Privacy Policy explains how we collect, use, disclose, and protect your personal data. Please read the following to understand our data processing practices.

  1. Information Collection
    We may collect the following types of information:
  • Personal Identification Information:Includes name, email address, phone number, etc.
  • Transaction Information:Includes purchase records, payment information, etc.
  • Technical Data:Includes IP address, browser type, operating system, access dates and times, browsing activities, etc.
  • Usage Data:Includes information on how you use our website and services.
  • Health Data (if applicable):If your purchase involves medical devices or biological samples requiring health data, we may collect relevant health information to provide necessary services or support.
  1. Information Use
    We use your information for the following purposes:
  • Providing Services:Processing orders, managing accounts, and providing customer support.
  • Improving Services:Analyzing user behavior to optimize our website and services.
  • Marketing Purposes:Sending information about relevant products and promotional activities (you can choose not to receive such communications).
  • Legal Compliance:Complying with legal requirements, resolving disputes, and enforcing agreements.
  • Product Development:Improving our products and services based on customer feedback and needs.
  1. Information Sharing
    We do not sell your personal data to third parties but may share it with:
  • Service Providers:Third parties who process data to help us provide services (e.g., payment processors, logistics companies).
  • Legal Requirements:Disclosure of data as required by law or requested by government authorities.
  • Business Transfers:Data transfers that may occur during company restructuring, mergers, or acquisitions.
  • Medical Partners (if applicable):Sharing data with medical institutions or research organizations to provide or improve medical services or products, if necessary.
  1. Data Protection
    We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure, including:
  • Using SSL/TLS encryption technology to protect data transmission.
  • Conducting regular system security audits.
  • Implementing access controls and data encryption measures.
  1. Data Storage and Processing
    Your personal data may be processed and stored in your country, the United States, or other countries where we or our service providers operate. We ensure all data processing activities comply with applicable data protection laws and regulations.
  2. Data Access and Control
    You have the right to access, correct, or delete your personal data. To exercise these rights, or if you have any privacy-related requests,please contact us at: DPO@Ucallmbio.com.
  3. Children’s Privacy
    Our website is not directed at children under 13 years old. If you discover that a child under 13 has provided us with personal data, please contact us, and we will take appropriate measures to delete such data.
  4. Privacy Policy Updates
    We may update this Privacy Policy from time to time, and all changes will be posted on our website. Please review it regularly to stay informed of any updates.
  5. Contact Us
    For any privacy-related questions or complaints, please contact us at:
  • Email:[Email Address]
  • Mailing Address:[Company Address]
  1. Data Protection Officer (DPO)
  • We have appointed a Data Protection Officer (DPO) to oversee data protection compliance. For related inquiries, please contact the DPO directly.

 

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